Shipping policy

DELIVERY LOCATIONS

We currently deliver within Australia and New Zealand only.

If you're outside these regions and would love something from Tomolly, please reach out to us belinda@tomolly.com.au — we’re always happy to see what we can do.

PROCESSING YOUR ORDER

An e-mail confirmation is sent to your e-mail address after placing your order. Please keep this e-mail as proof of your purchase.

We process deliveries between Monday and Friday. 

TRACKING ORDERS

All orders delivered within Australia automatically have tracking.  If your order has not arrived please contact The Shopkeeper for assistance of tracking at belinda@tomolly.com.au

DELIVERY TIMES

Orders are usually dispatched within 2 business days. The Shopkeeper will endeavor to get your order to you ASAP, but unfortunately has no control over postal services. If you require urgent delivery, choose "Discuss shipping with The Shopkeeper" at checkout, and we can have arrange something suitable for you.

SHIPPING RATES

AUSTRALIA

Flat Rate (0-10kg) - $15
Large Parcels - contact The Shopkeeper belinda@tomolly.com.au to discuss delivery options.
Click and Collect - Free (choose this option at checkout if you’re nearby).

NEW ZEALAND

Flat Rate - $40

THE TOMOLLY EXPERIENCE

We understand shipping costs can sometimes feel like a barrier — but when your parcel arrives from Tomolly, it’s so much more than just a box in the mail.

We take great pride in wrapping every order with love and care. Each parcel is thoughtfully packed, with special touches that make it feel like a gift — even if it’s one to yourself.

It’s the time, the love, the details — that make shopping with Tomolly feel a little more special.